For individuals and families

Private pay.A clearer path to care.

Arrange non-emergency medical transportation directly for yourself or a loved one, with a process designed to keep every next step understandable.

Private pay, in plain language

Transportation arranged around your needs.

Private pay gives individuals and families a direct way to coordinate a trip without relying solely on an insurance transportation program. We begin with the journey details and help you understand the available next step.

01

Choose the appropriate service

Wheelchair, ambulatory, and stretcher options support different levels of mobility.

02

Plan one-time or recurring trips

Share whether the request is for a single appointment or a repeating schedule.

03

Review details before confirming

Timing, access, and transportation needs are clarified before the ride is arranged.

How it works

Three steps. One thoughtfully connected trip.

1

Tell us about the journey

Share the pickup, destination, schedule, and transportation option needed.

2

Review the trip details

We clarify the request and provide the information needed to make a decision.

3

Confirm and travel

Once the details are agreed, the trip is coordinated from pickup through arrival.

Designed for real schedules

A direct option for the moments that matter.

Private-pay transportation can support medical appointments, recurring treatments, therapy, rehabilitation, adult day programs, and transitions between care settings.

Discuss your trip

Helpful details to have ready

  • Pickup and destination
  • Appointment date and time
  • Transportation service needed
  • One-way or return trip
  • Relevant access considerations
Pricing depends on the trip details and is reviewed before confirmation.

Let’s plan the next ride.

Start with the basic journey details. Please do not include diagnoses or sensitive medical information in a general email.

For emergencies, call 911. CareVia provides non-emergency transportation only.
Need a ride?Request transportation