Contact CareVia
Tell us aboutthe journey.
Share the basic trip details and the transportation option needed. We’ll help you understand the next step without asking for sensitive medical information in a general message.
Individuals and families
Request transportation.
For a private-pay wheelchair, ambulatory, or stretcher trip, begin with the pickup, destination, schedule, and service needed.
Email a ride requestHealthcare organizations
Discuss a partnership.
Tell us about your organization, locations, expected trip patterns, and the transportation workflow you want to improve.
Email a partnership inquiryBefore you contact us
Five details make a useful starting point.
You do not need to send a diagnosis or detailed medical history through a general email.
- 1
Pickup location
The address or type of facility where the trip begins.
- 2
Destination
The appointment, facility, or community location.
- 3
Date and timing
The appointment time and whether a return trip is needed.
- 4
Transportation type
Wheelchair, ambulatory, or stretcher transportation.
- 5
Access considerations
Basic building or mobility details relevant to pickup and arrival.
Privacy-conscious first contact
Keep the first message focused on transportation.
Please avoid including diagnoses, treatment details, insurance identifiers, or other sensitive health information in an introductory email. CareVia can explain what information is appropriate for the next step.
Ready when you are.
Email the basic trip details to begin a transportation request.
Start your request For emergencies, call 911. CareVia provides non-emergency transportation only.